Delivery

DELIVERY 

FREE STANDARD DELIVERY for all orders over €29.99 to the Republic Of Ireland & Northern Ireland.

For all orders under €29.99 standard delivery to Republic Of Ireland & Northern Ireland costs €6.95.

Please note that standard delivery of items will usually take the following times.

Republic of Ireland & Northern Ireland 2 to 5 working Days. 

We are currently experiencing delays to the normal 2 to 5 working days due to the volumes of deliveries with Covid-19 restrictions. Please allow for up to 7 working days.

United Kingdom mainland deliveries are temporarily suspended due to Brexit. We are sorry for this interruption. We will resume this service as soon as possible. Further updates to follow.

Working days are Monday to Friday excluding public holidays.

To ensure swift delivery please ensure someone is available to sign for your parcel at the delivery address you specify. Please be aware that external factors beyond our control (such as strikes, adverse weather conditions, etc.) may delay your order.

 

HOW LONG DOES IT TAKE FOR AN ORDER TO BE DELIVERED?

Any orders placed over the weekend will be classed as being placed on the following Monday.

An Post, Royal Mail and DPD Ireland are our preferred suppliers for our shipments. 

Please note that these delivery times are only guidelines and are not 100% guaranteed due to certain factors which are outside of our control.

WHAT TIME OF DAY WILL I RECEIVE MY DELIVERY?

Orders are delivered between 8.00am and 6.00pm. For your convenience, we can deliver your order to your work address. Therefore, when ordering please enter your work address. If applicable, include the company name.

WHY HAS MY ORDER NOT BEEN DELIVERED AND RETURNED TO DOG NAPPERS LTD?

The most common reason is because our delivery carrier attempted delivery and were unable to obtain a signature. If this happens, please contact us at dognappers.zzz@gmail.com and we will track your order immediately.

I HAVE RECEIVED THE WRONG ITEMS

If you believe you received the wrong items in your parcel, please email dognappers.zzz@gmail.com and we will investigate further.

WHERE DO YOU DELIVER TO?

We deliver to the Republic Of Ireland, Northern Ireland.

CAN I REQUEST A SPECIFIC DELIVERY DATE / TIME WHEN I PLACE MY ORDER?

Currently, you cannot request a specific delivery date or time when you place your order.